Technical Support

Technical Support

With over 30 years’ experience, Excitech’s support team offers support for multivendor and non-proprietary technology environments, which meet our customer’s service and support requirements.

Based in our head office in Enfield, North London, our dedicated technical team are supported by experienced consultants to resolve any queries you may have. By using a sophisticated call-logging database we can keep track of our support calls and search for calls of a similar nature to resolve calls faster. As product resellers and developers Excitech has access to further resources that we can utilise to resolve complex issues.

To see what our customers think of our technical support, click here.

CAD Support

Excitech’s CAD support service provides invaluable assistance via telephone, internet and email for a range of Autodesk products. Available in a number of packages, Excitech's CAD support aims to provide you with the flexibility of choosing the cover your organisation needs.

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CAFM Support

Excitech's CAFM support service provides unparalleled, flexible support via telephone, internet, email and on-site visits. Once reported our experienced support personnel log the incident in an advanced call management system and follow quality accredited procedures until a resolution is provided in a time-efficient manner.

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Data Management Support

Excitech’s data management support service provides unparalleled assistance via telephone, internet, email and on-site support for a specific range of Data Management solutions, including Autodesk Buzzsaw, BlueCielo Meridian, BlueClielo Teamwork, and associated products/databases.

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IT Support

Excitech's IT Managed services and support comprises of a comprehensive suite of services, allowing you to maintain as much or as little control over their IT operations and infrastructure as you wish.

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Customer Satisfaction Survey

Archibus Business PartnerAutodesk Platinum PartnerBlueCielo Solutions Partner
Dell Preferred PartnerSketchUp PartnerMicrosoftHP Preferred Partner

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